Operations and Process Management
Process analysis, quality, capacity, planning, and operations strategy.
OPS 201: Operations and Process Management
Process analysis, quality, capacity, planning, and operations strategy.
Anchor company: FlowForge Components (precision parts supplier, $215M revenue, 78% OEE). VP Operations Nina Kowalski and Plant Manager Greg Santos appear in every worked example.
How to study this course
Work unit by unit. Each lesson includes FlowForge worked examples with reconciled numbers, practice problems with full solutions, common-mistakes tables, and lesson exercises tied to practice problems.
Assessment
40% applied project, 35% knowledge checks, 25% reflections
Applied work
- Operations and Process Management applied project
- Operations and Process Management case analysis
- Operations and Process Management portfolio artifact
- Operations and Process Management executive memo
Assessment
40% applied project, 35% knowledge checks, 25% reflections
Each unit includes a case component aligned to this weight.
Each unit includes a exercise component aligned to this weight.
Each unit includes a reflection component aligned to this weight.
Open any unit below to complete exercises, project tasks, and the knowledge quiz. Units auto-complete when all assessment items are submitted and you score 80%+ on the quiz.