Learning objectives
After completing this unit, you will be able to:
- Apply frameworks from \
- Apply the frameworks in "Planning and Control" to a real management decision
- Make progress on your Operations and Process Management applied project applied project
Why this matters
Planning and Control is essential to Operations and Process Management. Lessons build fluency with anchor-company examples, worked problems, and assessments on the unit page.
Lesson
Unit overview
Complete all 5 lessons in order. Each lesson follows the program authoring standard: conceptual prose, worked examples, practice problems, and managerial judgment prompts. Finish unit exercises and the knowledge check before marking the unit complete.
Connection to applied work
This unit feeds directly into Operations and Process Management applied project. As you read, capture notes, examples, and data you can reuse in that deliverable. Strong students finish each unit with a draft section of their project, not just highlights.
Practice
- Write a one-page summary of this unit in your own words without looking at the lesson.
- Find a real company example (public filing, news article, or personal experience) that illustrates the main concept.
- Draft one paragraph recommending an action a manager should take based on this unit.
- Add at least three terms from this unit to your course glossary.
Knowledge check
Answer these without notes before marking the unit complete:
- What is the central idea of "Planning and Control"?
- What mistake do beginners most often make when applying this material?
- How does this unit help you complete Operations and Process Management applied project?
- What is one decision you face this month where this unit applies?
Key takeaways
- Apply frameworks from \
- Business concepts only matter when they change a decision.
- Your OPS 201 assessment (Process analysis, quality, capacity, planning, and operations strategy.) rewards applied understanding, not memorization.
Unit assessment
Complete each section below. Score 80%+ on the quiz to finish this unit's assessment.
Exercises
Apply what you learned in this unit with structured practice.
Deliverable
300–500 word analysis document saved to your portfolio under OPS 201.
Rubric
- • Framework applied correctly (not just named)
- • Specific evidence from a real example
- • Clear recommendation with tradeoffs acknowledged
- • Professional writing with source citation
Deliverable
Problem solutions + 150-word reflection in your OPS 201 workbook.
Rubric
- • Attempted all practice items before checking answers
- • Honest reflection on errors
- • Identifies a specific review action
Model / spreadsheet
Build or extend a spreadsheet model tied to this unit.
Deliverable
Structured model document (2+ pages) · One-paragraph summary of key insight from the model · Screenshot or export saved to portfolio
Rubric
- • Assumptions stated explicitly
- • Logic is auditable (formulas or steps visible)
- • Output answers a specific business question
- • Sensitivity or scenario considered
Knowledge quiz
Check your understanding before marking the unit complete.
1. FlowForge bar stock forecast shows +1% bias over six months. Best action before next buy:
2. Q2 demand exceeds regular capacity 1,800/day by 150/day. Hybrid plan uses OT 120 and subcontract 30. Unmet gap?
3. Jobs A CR=4.5, B CR=4, C CR=15 for heat treat sequencing. First job:
4. EOQ with D=240 tons/yr, S=$1,200, H=$800/ton/yr is approximately:
5. Expedite fee $12/part with OT cost $18/part for 60 of 80 expedites yields net weekly OT economics unless:
6. Infinite capacity scheduling in ERP led FlowForge to promise 220% on CMM. Fix:
7. Safety stock cut caused OTD failures when suppliers slipped. Lesson:
8. S&OP connects aggregate planning to finance because: