ENT 403 · Unit 5 of 6
Pricing, Packaging and Revenue Models
Startup Go-to-Market and Founder-Led Sales
Start unit · 4 lessons →Learning objectives
- Test partnerships and channel experiments
- Apply "Pricing, Packaging and Revenue Models" to a real venture decision
- Contribute to your ICP and persona dossier deliverable
Unit overview
| # | Lesson | Core idea |
|---|---|---|
| 1 | The Business Context for Pricing, Packaging and Revenue Models | Core frameworks for this unit |
| 2 | Tools and Techniques for Pricing, Packaging and Revenue Models | Core frameworks for this unit |
| 3 | Managing Complexity in Pricing, Packaging and Revenue Models | Core frameworks for this unit |
| 4 | Pricing, Packaging and Revenue Models: Executive Synthesis | Core frameworks for this unit |
Complete all four lessons, then finish unit assessments on this page.
Unit assessment
Complete each section below. Score 80%+ on the quiz to finish this unit's assessment.
Exercises
Apply what you learned in this unit with structured practice.
Deliverable
300–500 word analysis document saved to your portfolio under ENT 403.
Rubric
- • Framework applied correctly (not just named)
- • Specific evidence from a real example
- • Clear recommendation with tradeoffs acknowledged
- • Professional writing with source citation
Deliverable
Problem solutions + 150-word reflection in your ENT 403 workbook.
Rubric
- • Attempted all practice items before checking answers
- • Honest reflection on errors
- • Identifies a specific review action
Case analysis
Analyze a case using frameworks from this unit.
Deliverable
2-page case write-up in your portfolio.
Rubric
- • Case facts are accurate and sourced
- • Analysis uses unit frameworks explicitly
- • Recommendation is justified with tradeoffs
- • Risks are specific, not generic
Knowledge quiz
Check your understanding before marking the unit complete.
1. RelayOps chooses "active on-call engineer" as value metric instead of flat per-seat. Why?
2. RelayOps Growth tier prepay ACV computes as: platform $3,800 + 10 engineers × $220 + 5 rotations × $225 monthly, ×12 ×0.9 annual prepay ≈ $41,040. What does the 0.9 factor represent?
3. Northwind deal shows list $45,600, 10% prepay, 5% volume, 3% end-of-quarter discount → net ~$35,568 vs target $41,040. What is the primary managerial concern?
4. RelayOps expansion revenue from overage rotations (3 × $550) illustrates:
5. WTP (*willingness to pay*) anchor for RelayOps: downtime cost $12K/hour, 30% reduction in MTTA saves ~$4K per incident. This supports:
6. RelayOps grandfathering 18 legacy customers during metric migration reduces ARR drag by ~$91K vs forced immediate uplift. Trade-off:
7. Executive synthesis projects ARR path: $920K → $2.76M with 46 customers at $41,040 ACV, NRR 118%, churn 8%. Which lever is most sensitive in bear case?
8. Which mistake violates RelayOps pricing discipline?